Frequently Asked Question
Not receiving our Emails or Notifications?
Last Updated 3 years ago
When signing up for an account on the PAIY.ca website or Mobile App by EMAIL, you will receive a confirmation email shortly after. Please check for this email and proceed to update your profile with account information prior to any purchases. If the email was sent to your spam/junk folder please mark it as not junk so that future emails get delivered to your inbox.
Some helpful links:
Outlook / Office 365 - Junk Email Filterhttps://support.microsoft.com/en-us/office/overview-of-the-junk-email-filter-5ae3ea8e-cf41-4fa0-b02a-3b96e21de089
Google Mail - Junk Filters
https://support.google.com/a/answer/2368132?hl=en
If you have any issues, please email support@4pay.ca